To develop professional telephone manners, keep these BusinessVoice pointers in mind: 1- Apply the Golden Rule to all of your callers. In other words, treat them the same way you’d like to be treated. 2- Answer the phone with a smile and a positive attitude. Make callers feel welcome. Remember, you’re trying to make a [...]
Do you get your email and other messages on your Black Berry? Did you know that you can synch multiple email address (personal and professional)? Are you missing out on the main functionality of a Blackberry? If you are, have you ever found yourself scrolling through your messages trying to get to the top of [...]
Creating Outlook Email Templates Did you know you can save email templates in Outlook to use at a later time? This is an efficient way to organize your more automatic replies. 1. On the File menu, point to New, and then click Mail Message. [Keyboard shortcut To create a new e-mail message, press Ctrl+Shift+M.] 2. [...]
