Voice over Internet Protocol (VoIP) provides increased flexibility and efficiency for businesses. Besides voice mail and call forwarding, VoIP has advanced features that unify your communications, allowing multiple numbers to tie into a single point. If someone calls your office phone, the call can be set to ring simultaneously to your cellphone or home phone through a software package.
Despite the great features of VoIP, some people still have reservations about making calls over the Internet. In the November edition of Smart Business News, "Voice over Internet Protocol," by Jayne Gest, Warwick's Vice President of Sales and Marketing Joe Hesske answers some of the most common questions about VoIP and straightens out some of the misconceptions that exist about this technology.