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A New Website for Warwick – A Better User Experience
Posted on October 24, 2017

You may have noticed by now – but in case you missed it – we recently overhauled the look, feel and design of our website. In addition to demonstrating our commitment to evolving with the times, trends and latest technologies, we’re also dedicated to continually improving the experiences our clients and partners have with the […]

Watch Out, Warwick Is Growing Again!
Posted on September 27, 2017

Heather L. M. Maver Technology Consultant- Managed IT Services Cell: 216.644.3186 Warwick is excited to announce Heather Maver has joined the team as the newest Technology Sales Consultant – Managed IT Services! Heather is a graduate of Ohio State University and prides herself on being a crazy Buckeye football fan. She finds that guiding […]

How to Drive Revenue and Increase Loyalty Through Customer Experience
Posted on August 27, 2017

Retaining and gaining customers is the key to driving revenue. Similarly, the customer experience is key to understanding how they interact with a business and how they shape buying decisions. Take a look at these statistics about customer interactions! Warwick understands that an amazing customer experience mostly relies on the technology tools in your call center. With an […]

Can Your Business Answer All 10 IT Security Questions?
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The Challenge: answer all 10 questions! Answering these 10 questions demonstrates a healthy knowledge of the IT environment and where your business data stands… What type of data are you using and creating on a daily basis? Where is your data being saved and stored (cloud solutions or hosted locally)? Do you see any compliance impacts […]

Cyber Security Statistics
Posted on July 27, 2017

Cyber Security by Warwick Most commonly, cyber security breaches are caused by an exploitation of gaps in the network. Security gaps are created by outdated software. This occurs when a patch is not promptly installed, or from users not keeping their software up to date. Each time a software update is ignored or forgotten, the […]

The Contact Center Advantage
Posted on June 7, 2017

These key features separate businesses from the rest of the pack. Call Recording The transformation of technology has brought us to a point where call recording is standard practice. Historically, call recording and its associated storage was complex and expensive. That’s changed today, where call recording software is typically integrated into contact center applications. The […]

Migrating from a Toshiba System
Posted on June 6, 2017

Get the inside scoop on system selection to maximize return on investment. Toshiba unexpectedly announced the closing of its Telecommunications division on March 21st. This means parts replacements are dependent upon existing inventory and software updates have come to an end. For businesses that have invested in a Toshiba system, equipment will become outdated and […]

The WannaCry Virus & Managed IT Services
Posted on May 19, 2017

What we can do for you: Our services for cyber attack protection. As you may have learned over the last couple of days from national news coverage, a cyber attack using the ransomware known as “WannaCry” (or WannaCrypt) has impacted organizations and businesses of all sizes. According to the latest reports, the attack was discovered […]

WannaCry Virus Cripples Computers Across The Globe
Posted on May 18, 2017

For expert advice, talk to the experts. The WannaCry virus, also known as WanaCrypt0r and WCry, struck over 150 countries around the world in an unprecedented attack. WannaCry is a ransom computer worm that spreads across local networks and the Internet. It targets computers running Microsoft Windows that have not been updated with recent security […]

Actions Required to Protect Microsoft Machines from WannaCry Ransomware Attacks
Posted on May 17, 2017

Which patches should you look for and where can you find them? If your systems are up-to date with the March 2017 Security patch, your machines should be protected. Additionally, because of Microsoft’s cumulative patch rollup model, if the April 2017 or May 2017 Security patches are installed, your machines should be protected as well. […]