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The Contact Center Advantage
Posted on June 7, 2017

These key features separate businesses from the rest of the pack. Call Recording The transformation of technology has brought us to a point where call recording is standard practice. Historically, call recording and its associated storage was complex and expensive. That’s changed today, where call recording software is typically integrated into contact center applications. The […]

Migrating from a Toshiba System
Posted on June 6, 2017

Get the inside scoop on system selection to maximize return on investment. Toshiba unexpectedly announced the closing of its Telecommunications division on March 21st. This means parts replacements are dependent upon existing inventory and software updates have come to an end. For businesses that have invested in a Toshiba system, equipment will become outdated and […]

The WannaCry Virus & Managed IT Services
Posted on May 19, 2017

What we can do for you: Our services for cyber attack protection. As you may have learned over the last couple of days from national news coverage, a cyber attack using the ransomware known as “WannaCry” (or WannaCrypt) has impacted organizations and businesses of all sizes. According to the latest reports, the attack was discovered […]

WannaCry Virus Cripples Computers Across The Globe
Posted on May 18, 2017

For expert advice, talk to the experts. The WannaCry virus, also known as WanaCrypt0r and WCry, struck over 150 countries around the world in an unprecedented attack. WannaCry is a ransom computer worm that spreads across local networks and the Internet. It targets computers running Microsoft Windows that have not been updated with recent security […]

Actions Required to Protect Microsoft Machines from WannaCry Ransomware Attacks
Posted on May 17, 2017

Which patches should you look for and where can you find them? If your systems are up-to date with the March 2017 Security patch, your machines should be protected. Additionally, because of Microsoft’s cumulative patch rollup model, if the April 2017 or May 2017 Security patches are installed, your machines should be protected as well. […]

Toshiba Telecommunications Division Closes
Posted on May 10, 2017

Continued support for Toshiba systems: We remain committed. Unexpectedly, Warwick received notice on March 21st that Toshiba will be closing its telecommunications division immediately.  There will be no additional product development or software updates to any Toshiba systems. Despite the abrupt closing, Toshiba will continue supporting dealers like Warwick in all warranty and maintenance obligations. This […]

Experienced Project Manager Joins The Warwick Team
Posted on April 25, 2017

Welcome to Warwick! We are pleased to announce that the Warwick Team is growing, again!   Amy Conison is jumping into her new role as Project Manager. Once with Mitel, she brings extensive experience in the MITEL 3300 and hospitality products.  Amy primarily works from our Columbus office, which suits this Ohio State University alum just fine! When […]

Warwick Welcomes Newest Team Member!
Posted on March 28, 2017

Welcome to Warwick! The Warwick family continues to grow! This month we welcome Fred Morey, Technology Sales Consultant for Managed IT Services! Fred joins us from an extensive background in B2B sales that includes over 30 years of experience in data, voice, and wireless networks. He possesses an appetite for helping businesses find the perfect […]

Why You Should Move To The Cloud
Posted on March 20, 2017

The cloud without the cost. The cloud model of connectivity is brilliant because it allows a low barrier cost for entry for businesses without the upfront capital. It also allows larger companies to scale and cut costs by eliminating on-premise equipment. Mitel Cloud-based communications services have taken cloud communications one step farther. They are keeping […]

What Businesses Should Look For In A Backup Disaster & Recovery (BDR) Solution
Posted on January 26, 2017

  What should a business Look for in a backup disaster recovery (BDR) Solution? An appropriate BDR solution varies for every business, depending on client base, existing services portfolio, pricing structure and more. Due diligence should be exercised throughout the research and consultation process to find a hardware vendor whose goals align with yours. BDR […]