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IT managed services offers improvements in efficiency and cost-effectiveness for many companies, especially when they take advantage of the full scope of the services specified in their contracts with managed service providers (MSP). These arrangements can range from a MSP taking full operational control of IT operations to augmenting the existing IT staff who focus on specialized software and systems. An IT manager or CIO also might manage the MSP as if those contracted employees are “staff.”

In “Managing Your MSP,” an article written by Jayne Gest in the December edition of Smart Business News, Warwick’s Paul Tuttle explains the benefits of managed services and how to get the most from your MSP.

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