Common Misconceptions about IT Outsourcing

businessman sitting at desk with headset on

IT Outsourcing . . . unfortunately, it’s a term with many perceived notions, some of them negative. Don’t let these common misconceptions sway you from making a decision that could greatly benefit your business.

Outsourcing is expensive

Many times, companies don’t consider outsourcing because they think it will be too expensive. In reality, outsourcing almost always ends up being much cheaper than keeping all of your IT in-house. When you outsource some or all of your IT services, you are no longer paying for recruiting, hiring, training, paying and providing benefits to full-time employees. Moreover, when working with a managed service provider (MSP), you can count on a fixed fee each month, which makes for simpler planning and budgeting.

Outsourcing means offshore

Hiring a company overseas is absolutely an option however, with the growing demand for outsourced IT services, there are many local, reputable MSPs you can turn to.

Outsourcing is only for large corporations

All companies have IT needs and small, medium and large businesses can reap the benefits of outsourcing. In fact, outsourcing is especially beneficial for small and medium companies looking to operate efficiently while keeping costs low.

Outsourcing means losing control

When it comes down to it, you’re hiring the MSP. You’re still in charge. While it may feel like outsourcing means giving up control of your systems and processes, a trusted service provider will keep an open line of communication and will encourage you to remain involved. The great thing about outsourcing is that you can retain control of what you want to and pass the rest along to an expert who will do the heavy lifting for you.

Outsourcing means getting rid of your internal IT department

You do not have to choose between outsourcing and your internal IT team. You can outsource all of your IT services or simply partner with an MSP to work hand-in-hand with your existing in-house IT team to fill in the gaps.

Outsourcing compromises service

A major fear many businesses have is that a third-party company won’t care about the business as much as internal staff would. However, that couldn’t be further from the truth. When you hire a trusted MSP, their main goal is to ensure your satisfaction every step of the way. This includes providing continuous communication, frequent updates on performance, training opportunities, and around-the-clock support.

Learn more about the benefits a managed service provider can offer your business. Contact us today to get started!