When initial costs, security and the ability to service and maintain a system in-house are considerations, a cloud-based VoIP solution, may be the best option. Hosted VoIP involves lower upfront costs and lower total cost of ownership (TCO). In addition, hosted providers have the resources to keep clients’ systems secure and connected, even when the customers’ office is in the dark.
Furthermore, if your business is growing rapidly, hosted VoIP is a good option. Adding phones to a hosted VoIP solution can usually be done easily and without upgrading hardware.