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Ways to Protect your Hotel Guest’s Information
Posted on March 11, 2019

When a guest enters your hotel, they expect to be safe. This may mean hiring 24/7 security, utilizing mobile room keys or having a disaster recovery plan in place in the case of a weather-related emergency. All of these things are great, and will do wonders in keeping your guest’s physically out of harm’s way. […]

You have a Disaster Recovery Plan but are you Maximizing its Benefit?
Posted on February 19, 2019

You know the benefit of a disaster recovery plan and hopefully, you have one in place (if not, you need to contact us!). However, the work doesn’t stop there. A lot needs to happen after you finalize your plan in order for it to continuously work effectively and benefit your organization in the event of […]

When was the Last Time you Completed a Network Assessment?
Posted on February 6, 2019

A reliable network is one of the core foundations of your business. When your network isn’t functioning optimally, neither are your employees or your organization as a whole. Network assessments: the key to a high performing network A network assessment is a review of your organization’s existing IT infrastructure, security and processes. It provides a […]

New Year, New System: The Dangers of Using Outdated Technology
Posted on January 21, 2019

When vendors announce end-of-life (EOL) status for their products, they are indicating that the product is in the end of its useful life and they will stop marketing and selling it. Additionally, the vendor may reduce or completely end support for the product. By continuing to operate with antiquated, EOL equipment, you put your business […]

How to Attract Conferences to your Hotel by Offering the Right Technology
Posted on January 10, 2019

Booking a conference or large corporate meeting at your hotel is one of the quickest ways to fill rooms and generate revenue. These days, many hotels have large ballrooms and typical meeting rooms available. So, what can you do to stand out from the competition? Along with discounted room rates, a business center, competitive food […]

Don’t Overlook Software Updates
Posted on November 26, 2018

Software updates. They can be a frustrating part of using technology but they carry more importance than you think. Read on to learn why you should be continuously updating your software and discover an easier way to get the job done. The importance of software updates Efficiency Software updates often address flaws in order to […]

On-Premise vs. Cloud vs. Hybrid: Choosing the Right Solution for your Business
Posted on November 14, 2018

At a very high level, there are generally three ways IT and communications services can be deployed: on-premise, cloud or a mix of the two (hybrid). We truly believe that the business benefits of the cloud are undeniable; however, sometimes adopting an entirely cloud-based solution isn’t feasible or practical. Learn a little more about each […]

FAQ: What is the Difference between a Break/Fix Vendor and an MSP?
Posted on October 15, 2018

When it comes to IT services, there are generally two types of companies – break/fix vendors and managed service providers. Read on to discover the difference between the two. A break/fix IT vendor waits until you report a problem and then fixes it, billing you for remediation efforts, usually by project or hourly. Services could […]

Hospitality Technology Trends: How Does your Hotel Stack Up?
Posted on October 1, 2018

Technology is certainly changing the way people travel and is shifting hotel guest’s expectations. Incorporating new and innovative technologies into your guest’s experience can enhance their satisfaction, attract new guests, free up your staff’s time and positively impact your hotel’s bottom line. Is your hotel’s technology up to par? Check out the current trends that […]

Benefits of a Cloud-Based Call Center
Posted on September 18, 2018

In recent years, we’ve seen many call centers make the jump from on-premise to cloud-based solutions . . . and for good reason. With a cloud-based call center, your company will benefit from greater scalability, increased efficiency and improved customer satisfaction. What is a cloud-based call center? The main difference between a cloud-based call center […]

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Event - Breakfast & Technology Pathway Forward
March 21, 2019 9:00AM