Our Customers Speak for Our Solutions (An Oaisys Call Recording Case Study)

Wednesday, August 5th, 2009

The Stark Area Regional Transit Authority (SARTA), which serves the Canton, Ohio area, has a proud history as an agency that has set the benchmark for excellence in the transportation industry. SARTA maintains a strong focus on fulfilling their primary mission—providing safe, responsive and efficient transportation for all citizens of Stark County. SARTA has received [...]

Call Recording … Not Just for Call Centers

Wednesday, June 17th, 2009

Any business that relies heavily on communication via the phone with customers should explore the solutions that Call Recording Software can provide.  Call recording technology can play a valuable role for many different types of businesses, especially those with a dedicated customer service department, inside sales department or call center.
These software programs digitally capture phone conversations [...]